Return & Refund Policy
Customer Satisfaction
At Indermica, customer satisfaction is our #1 goal. Each shipment is inspected before leaving our warehouse, in the event you are not satisfied with your purchase, simply follow the instructions below.
Return Policy & Exchanges Guarantee
How to obtain a Return Merchandise Authorization (RMA) if you are not satisfied with your purchase; If, for any reason, while you are within the 30 day allotted time period, you are not satisfied with your purchase you may call Customer Service at M-F 10a-6p PST or email sales@indermica.net to make arrangements to send your purchase back for full credit less shipping and handling. You must call our customer service department to receive an RMA number and instructions to return the product. If this information is not attained we may be unable to issue a credit. All product being returned must be received within 30 days of obtaining an RMA number. You will receive a refund of the purchase price, less shipping and handling within 2-4 weeks from the date the product is received. Charges on your credit card statement will appear as SKINDRX. Thank you for your purchase.
Pricing & Sales Tax
All prices are in U.S. Dollars (USD) and are subject to change without notice. If you order through our secure online shopping cart, all orders are subject to verification and acceptance before shipping. Washington and Maine sales tax is applicable on all orders.
Payment Methods
We accept PayPal, PayPal Credit, MasterCard, Visa, American Express, and Discover cards.
Free Shipping Over $50
Secure Payments
Support Customer
Shipping Policy
For all customers in the United States shipping is free on all order over $50 USD. All shipments are made via economy ground shipping and should be expected to arrive in 3-7 business depending on geographic location. Customers in Hawaii, Alaska, and Canada should allow for additional time for shipping.
